Legal
Privacy Policy
How we collect, use, and protect your personal data — in line with India's Digital Personal Data Protection Act, 2023.
This Privacy Policy explains how Simbnect Systems, operated by Simbnect Systems, based in Hyderabad, India (“we”, “us”, “our”), collects, uses, discloses, and safeguards your information when you visit simbnect.com (the “Site”) or engage our services. We handle personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the rules made thereunder.
1. Information we collect
Information you provide. When you book a discovery call, fill in the “Let's Talk” form, subscribe to the newsletter, or otherwise contact us, we may collect your name, email address, phone number, company details, and any message you choose to share.
Information collected automatically. When you browse the Site, we may collect limited technical data such as your IP address, browser type, device information, referring pages, and usage patterns, through cookies and similar technologies.
2. How we use your information
- To respond to your enquiries and schedule consultations;
- To provide, operate, and improve our advisory services and the Site;
- To send you our newsletter or updates, where you have opted in;
- To maintain security and prevent misuse; and
- To comply with applicable legal and regulatory obligations.
3. Legal basis and consent
We process your personal data based on the consent you provide, or where processing is necessary for a legitimate, lawful purpose permitted under the DPDP Act. You may withdraw your consent at any time by contacting us (see Section 11); withdrawal will not affect processing already carried out.
4. Cookies and analytics
The Site may use essential cookies for basic functionality and analytics cookies to understand how visitors use the Site. You can control or disable cookies through your browser settings; some features may not function correctly if you do so.
5. Sharing and disclosure
We do not sell your personal data. We may share it with trusted service providers (for example, email, scheduling, analytics, and hosting partners) who process it on our behalf under appropriate confidentiality obligations, and where required by law or a valid government request.
6. Data retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required to comply with legal obligations, after which it is deleted or anonymised.
7. Your rights
Subject to applicable law, you have the right to:
- access a summary of the personal data we hold about you;
- request correction, completion, or updating of your data;
- request erasure of your data where it is no longer required;
- withdraw consent previously given;
- nominate another individual to exercise your rights in case of death or incapacity; and
- raise a grievance regarding our handling of your data.
To exercise any of these rights, contact us using the details in Section 11.
8. Data security
We implement reasonable technical and organisational safeguards designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
9. International transfers
Some of our service providers may process data on servers located outside India. Where this occurs, we take steps to ensure your data continues to be protected in a manner consistent with this policy and applicable law.
10. Children's privacy
The Site and our services are intended for business audiences and are not directed at children under 18. We do not knowingly collect personal data from children.
11. Grievance and contact
For any questions, requests, or grievances regarding this policy or your personal data, please contact:
Simbnect Systems
Email: hello@simbnect.com
Hyderabad, Telangana, India
We will acknowledge and address grievances within the timelines prescribed under applicable law.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. We encourage you to review this page periodically.